Available destinations, shipping charges and estimated delivery times are shown before you place an order. If a destination or delivery method is unavailable at checkout, we cannot accept that order.
Orders may be shipped directly from an overseas fulfilment partner. Delivery estimates include processing and transit and can change because of customs, carriers or local conditions. We will provide tracking information when the selected service offers it.
If your order is delayed or tracking has stopped updating, contact us with your order number. We will investigate with the carrier or fulfilment partner and explain your options under applicable law.